> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qlero.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Payments

> Check your payment history and download self-bills.

**Payments** in the Artist Portal shows your payment history, including requests and payments your record company has recorded. Open a payment to see its details and any note from your record company.

<Note>
  Viewing Payments requires Artist Portal access to the payee, and your record company must have Payments enabled. If the **Payments** tab doesn't appear, ask your record company's administrator. See [User access and roles](/user-access-and-roles).
</Note>

## Payment history

Each payment shows its total amount, currency, and status. The total includes tax; when tax is added, its amount appears below the total. For example, a EUR 1,000.00 payment with EUR 200.00 tax shows EUR 1,200.00.

Click a payment to expand it:

**Requested**, **Reviewed**, and **Paid** show the dates recorded for those stages. A dash means no date has been recorded.

**Number** is the payment reference. Include this number when asking your record company about a payment.

**Payment type** shows how the payment is recorded, such as Bank Transfer or Direct. **Notes** contains any explanation your record company has added.

The search box finds payments by payment number, self-bill number, amount before tax, or text in their notes. If you see **No payments exist yet**, your payment history is empty. A royalty statement can exist before a payment is recorded.

## Payment statuses

| Status              | Meaning                                                                       |
| ------------------- | ----------------------------------------------------------------------------- |
| Requested           | The payment is waiting for your record company's review.                      |
| Approved            | Your record company has approved the payment.                                 |
| Payment in progress | The payment is being prepared or processed.                                   |
| Paid                | The payment has been recorded as paid in Qlero.                               |
| Denied              | Your record company declined the request. Check its notes for an explanation. |
| Canceled            | The payment was cancelled.                                                    |
| Failed              | The payment needs attention from your record company.                         |

Approval isn't confirmation that money has reached your bank account. If a payment is marked **Paid** but hasn't arrived, contact your record company with its payment number.

## Self-Bills

A Self-Bill is an invoice your record company creates on your behalf. When one is available, expand the paid payment and click **Download Self Bill** to save the PDF to your device.

The button is disabled until the payment is **Paid**. Payments for which you supply your own invoice don't have a self-bill download.

<img src="https://mintcdn.com/qlero/Ge1uEIVm3xwNgGZk/images/guides/artist-payments/viewing-payment-and-self-bill.gif?s=bcae1c03903da186c4b2295f9568bd80" alt="Expand a payment and download its self-bill." width="960" height="540" data-path="images/guides/artist-payments/viewing-payment-and-self-bill.gif" />

## Requesting a payout

If your [Dashboard](/artists/overview/dashboard) shows **Request Payout**, click it to request your full payable balance in that currency. Review your billing information, complete it if anything is missing, then click **Submit Request**. The request appears in Payments as **Requested** for your record company to review.

While a payment is ongoing, the Dashboard shows **View Request** instead. You can only have one payout request open at a time.

## Next steps

See [Statements](/artists/overview/statements) for the royalties and balances behind your payments. For questions about a payment's status or arrival date, contact your record company.