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Your statements and payments are visible to two groups: the people your record company has given Artist Portal access to your payee, and the staff at your record company whose role allows it. Other artists on the same label can’t see your figures, and you can’t see theirs. Access is per payee, so someone with access to two payees sees two separate sets.

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Who decides

Your record company. They invite people and they remove them, which covers you, your manager and your accountant alike. If someone should no longer have access, ask them to remove it. You can’t do it yourself, and neither can the person leaving. Qlero holds the data on your record company’s behalf. We don’t sell it, and we don’t share it with other record companies.

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What protects your account

Every Qlero account uses an authenticator app as a second step, and there’s no way to switch it off. That means a stolen password isn’t enough on its own. Two things are worth doing:
  • Keep your login to yourself. Give a manager their own access through your record company rather than sharing yours, so it can be removed later without changing your password.
  • Tell your record company promptly when someone should lose access.
For your record company’s privacy terms, or a copy of the agreement covering your data, ask them. They hold the relationship with both you and Qlero.

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Next steps