Making the request
1
Click Request Payout
The request covers your full payable balance in that currency. You can’t ask for part of it.
2
Check your billing details
If anything required is missing, the form opens first. Fill it in and click Save & continue. If your details are already complete, you go straight to the review.
3
Review and submit
The review shows the amount, the tax added on top at your saved rate, and the total. Click Submit Request.
After you submit
The request appears on Payments as Requested, and your dashboard button becomes View Request. You can have one request open at a time. Your record company then approves it, and it moves through their payment run to Paid, or they deny it. A denied request shows Denied, and the reason is usually in the payment’s notes.Next steps
- Follow it through in What is shown on the Payments page?.
- See why the button is greyed out in What does Below Payout Threshold mean?.