Inside a payment
Click a card to expand it: Requested, Reviewed and Paid. The dates recorded at each stage. A dash means that stage hasn’t happened. Number. The payment’s reference. Quote it when you ask your record company about a payout. Payment type. How the payout was made, such as Bank Transfer or Direct. Notes. Anything your record company wrote on the payment, including the reason for a denied request. Download Self Bill. Present when your record company invoices on your behalf, and active once the payment is Paid. The list loads more as you scroll, so a long history doesn’t need paging.If the page is empty or missing
No payments exist yet with Check back later means nothing has been paid out through Qlero yet. Statements can exist well before a payment does. If there’s no Payments item at all, your record company doesn’t run payments through Qlero. They still pay you; the record of it just lives in their own systems rather than the portal.Next steps
- See what each status means in Payments.
- See how a payout affects your balance in Does a payment appear on my statement?.